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1 Privacy Policy & Spam1 Privacy Policy & Spam

1.1 Privacy Policy

When you register Sure Aqua Corporation Pty Ltd (known as SureAqua), we ask that you give us certain information.  SureAqua uses your information on an aggregated basis to do such things as operate our Website and enhance our Website.  We statistically analyse Website usage, including the behaviour of our members, to improve the content, layout, and services of the Sure Aqua Corporation Website, as well as to enhance our marketing and promotional efforts.  We do not disclose any personally identifiable information about you to any third party.   We may also use the information we collect to occasionally notify you about important functionality changes to the Website or notify you of any new Sure Aqua Corporation Pty Ltd services and special offers we think you’ll find valuable.

As our policy, SureAqua will not disclose any of your personally identifiable information without your permission or under special circumstances.  We may be required to do so by Law or in the good-faith belief that such action is necessary.  If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.  SureAqua makes every effort to ensure the confidentiality of all information you provide about yourself.

SureAqua uses industry-standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers.  We make every effort to protect the loss, misuse, and alteration of the information under our control.  In addition, we – and our partners – always use a secure connection when collecting personal financial information from you.  However, no data transmission over the Internet can be guaranteed to be 100% secure.The safety of children is very important to us.   No information should be submitted to or posted at SureAqua by children under the age of 13 (“Children”) without the prior consent of their parent or guardian

1.2 What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

1.3 Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: Service@SureAqua.com

or mailing us at:

Sure Aqua
PO Box 1073
Epping, NSW 1710
Australia

We may disclose your personal information if we are required by Law to do so or if you violate our Terms of Agreement.

1.4 Ecommerce -Woocommerce

Our store is hosted on Woocommerce Inc and PayPal.   They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Woocommerce’s / Pay Pal data storage, databases, and the general Woocommerce application.   They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Woocommerce stores your credit card data.   It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).   Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

1.4.1 Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.   So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in Australia, then your personal information used in completing that transaction may be subject to disclosure under Australian legislation.  Once you leave our store’s Website or are redirected to a third-party Website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Agreement.

1.4.2 Links

When you click on links on our store, they may direct you away from our Website.   We are not responsible for the privacy practices of other Websites and encourage you to read their privacy statements.

1.4.3 Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.   Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

1.4.4 Cookies

Here is a list of cookies that we use.  We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Woocommerce to store information about your session (referrer, landing page, etc.).

_woocommerce_visit, no data held, Persistent for 30 minutes from the last visit, Used by our Website provider’s internal stats tracker to record the number of visits

_woocommerce _uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer

.cart, unique token, persistent for 6-weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a short period, Set by Google and tracks who visits the store and from where

1.4.5 Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the Website.  If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

1.4.6 Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at:Service@SureAqua.comor mailing us at:

SureAqua Corporation Pty Ltd

PO Box 1073
Epping, NSW 1710
Australia

1.5 Anti-Spam

This Anti-Spam Policy Notice governs the use of the Website page at and its associated services, Website pages, domains, and sub-domains, which are owned and operated by Sure Aqua Corp Pty at www.SureAqua.com  Wherever this Notice refers to “users” it means “you” while “we” or “our” refers to Sure Aqua and “Website” refers to www.SureAqua.com

This sets forth our policy with regard to the use of “Spam” marketing techniques in connection with Internet Marketing.   In the event that we deem you to violate these policies, we shall immediately revoke your rights and close any active account.

We have a strict policy against spamming.  We forbid the sending of unsolicited mass Emails or unsolicited Emails of any kind in connection with the marketing of our programs, products, and services.   We also forbid the sending of Emails that would violate the CAN-SPAM Act in any way.

We reserve the right to terminate your account and participation in our programs “for cause” if we deem you to violate our anti-spamming policies.  We also reserve the right to suspend your account and participation pending review of any complaint or other evidence that you may be engaging in any spamming activity.

We consider spamming to be any activity whereby you directly or indirectly transmit email messages to any email address that has not solicited such email and does not consent to such transmission.  We also consider spamming to constitute posting advertisements in newsgroups in violation of the terms of participation in such newsgroups that are off-topic or in newsgroups that do not specifically permit advertisements.  We also consider it is spamming when advertisements are placed on message boards or in chat rooms when they are not permitted by the terms of participation in such message boards and chat rooms.

If you are “spammed” by anyone regarding our products, services, Website, or any other matters, please report this activity by emailing us at Service@SureAqua.com